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Success Knocks | The Business Magazine > Blog > 5 Best Hotel Booking Platform to Watch in 2024 > Expedia Group’s mission is to power global travel for everyone, everywhere
5 Best Hotel Booking Platform to Watch in 2024

Expedia Group’s mission is to power global travel for everyone, everywhere

Lisa Camara
Last updated: 2024/12/02 at 8:03 AM
Lisa Camara Published
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Traveling has long been a fundamental aspect of human culture, serving as a conduit for exploration, adventure, and cultural exchange. As the world has evolved, so has the way people plan and experience their journeys. One of the leading forces in this transformation is Expedia Group, a powerhouse in the online travel industry. Founded in 1996 as a division of Microsoft, Expedia has grown into a comprehensive platform that revolutionizes how travelers access services, discover destinations and book their trips.

Contents
A Comprehensive Travel EcosystemInnovative Technology and Data-Driven InsightsCommitment to Customer SatisfactionSustainability EffortsBarry Diller/ Chairman and Senior Executive of Expedia Group

A Comprehensive Travel Ecosystem

Expedia Group operates several renowned travel booking brands, including Expedia.com, Hotels.com, Vrbo, Orbitz, and Trivago. This extensive portfolio allows the company to cater to diverse traveler preferences and needs, from hotel accommodations and vacation rentals to car rentals and travel packages. The group’s commitment to providing a seamless travel experience is exemplified by its user-friendly interfaces, robust search capabilities, and personalized recommendations.


Innovative Technology and Data-Driven Insights

Central to Expedia Group’s success is its reliance on innovative technology and data-driven insights. The company utilizes advanced algorithms and artificial intelligence to enhance user experiences, enabling travelers to find the best deals and tailor their plans based on personal preferences. By analyzing vast amounts of data collected from user interactions, Expedia can identify trends, preferences, and emerging travel behaviors, ensuring that its offerings remain aligned with evolving customer demands.


Commitment to Customer Satisfaction

Expedia Group’s dedication to customer satisfaction is evident in its responsive support services and user-centric policies. The company aims to provide travelers with confidence and peace of mind during their journeys. This commitment is especially important in today’s rapidly changing travel landscape, where flexibility and safety are paramount. Initiatives like flexible booking policies and enhanced health and safety protocols reflect Expedia’s adaptability and responsiveness to consumer needs.


Sustainability Efforts

As the travel industry faces increasing scrutiny regarding its environmental impact, Expedia Group is striving to address sustainability. The company is working towards implementing responsible travel practices that benefit local communities and the planet. Initiatives include promoting eco-friendly accommodations, supporting carbon offset programs, and partnering with organizations focused on sustainable tourism. By raising awareness and encouraging conscious travel choices, Expedia Group aims to be a leader in fostering environmental stewardship within the industry.


Barry Diller/ Chairman and Senior Executive of Expedia Group

Barry Diller is the Chairman and Senior Executive of IAC and the Chairman and Senior Executive of Expedia Group. From 1995 to late 2010, Mr. Diller served as the Chairman and Chief Executive Officer of IAC. Since December 1992, beginning with QVC, Mr. Diller has served as chief executive for several predecessor companies engaged in media and interactivity before the formation of IAC. From October 1984 to April 1992, Mr. Diller served as Chairman and Chief Executive Officer of Fox, Inc. and was responsible for both the creation of Fox Broadcasting Company and Fox’s motion picture operations.

Before joining Fox, Mr. Diller served for 10 years as the Chairman and Chief Executive of Paramount Pictures Corporation. In March 1983, in addition to Paramount, Mr. Diller became President of the conglomerate’s newly formed Entertainment and Communications Group, which included Simon & Schuster, Inc.; Madison Square Garden Corporation; and SEGA Enterprises, Inc. Before joining Paramount, Mr. Diller served as Vice President of Primetime Television for ABC Entertainment. His Broadway credits include “To Kill A Mockingbird”; “The Iceman Cometh”; “Carousel”; “Three Tall Women”; “A Doll’s House, Part 2”; “The Humans”; and “Betrayal.” Through his foundation, Mr. Diller has supported projects for Roundabout Theatre Company, Signature Theatre, The Public Theater, and Motion Picture & Television Fund, and created Little Island, a park and performance center on the Hudson River.

He serves on the boards of The Coca-Cola Company and MGM Resorts International. He is also a member of The Business Council.


“We help our travelers and our partners find the right pathways through millions of possibilities to reach the best possible outcome.”


Read More: Expedia Group

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