At Remedy Payment Solutions, client care is at the core of everything they do. The company’s philosophy is simple: by prioritizing customer satisfaction, they foster lasting partnerships that help businesses thrive. Their mission is to deliver highly competitive rates alongside outstanding service for merchants who accept electronic payments—a formula that consistently sets them apart from the competition.
With more than 15 years of hands-on experience in the payment processing industry, Remedy has earned its reputation as a reliable, knowledgeable partner for businesses of all sizes. Their primary aim? To be your “partner in success” by helping you scale your business while reducing your transaction fees.
Retail Payment Solutions: Simplifying In-Store Transactions
For brick-and-mortar retail businesses, Remedy offers a full suite of solutions designed to make payment processing seamless and efficient. Their selection of countertop terminals, advanced point-of-sale (POS) systems, and comprehensive online reporting tools enables retailers to manage transactions effortlessly while maintaining full visibility into sales performance. More importantly, their systems are PCI and EMV compliant, giving businesses and their customers peace of mind that sensitive payment information remains protected at all times.
Solutions for Card-Not-Present Transactions
Businesses that handle payments remotely—whether by phone, email, or online orders—need robust, reliable solutions. Remedy rises to the occasion by offering virtual terminals, recurring billing options, customer profile management tools, and easy-to-share payment links. These user-friendly solutions automate monthly billing and minimize errors, making it easier than ever for businesses to maintain steady cash flow while reducing manual work.
Mobile Payment Solutions: Accept Payments Anywhere
In today’s fast-paced world, the ability to accept payments on the go is critical for many businesses. Remedy’s mobile payment offerings feature EMV and swipe card readers, Bluetooth-connected devices, and contactless payment capabilities, ensuring you can serve customers no matter where you are. Whether you’re operating a food truck, running a pop-up shop, or providing mobile services, Remedy’s durable hardware and reliable technology help keep your business moving without missing a beat.
Integrated Payments for E-commerce and Software Platforms
For businesses that rely on online sales or have their software applications, Remedy Payment Solutions provides seamless integration options. Their services include transaction tokenization, access to software development kits (SDKs) and APIs, and direct gateway integrations. Remedy’s team of experienced developers takes a solution-first approach to payment processing, ensuring your online transactions are efficient, secure, and customized to your business needs.
What Sets Remedy Payment Solutions Apart?
Remedy isn’t just another payment processor—it’s a committed partner dedicated to positively transforming the industry. With over 15 years of industry experience, Remedy has helped clients collectively save more than $1 million annually on processing fees. Their knowledge, transparency, and proactive partnership model have earned them endorsements from software developers, state associations, and national industry organizations. Businesses trust Remedy because they understand that processing payments isn’t just about moving money—it’s about supporting business growth.
Why Businesses Choose Remedy Payment Solutions
Business owners across industries turn to Remedy for their honesty, accessibility, and commitment to customer success. Here’s what makes Remedy a top choice:
- Chargeback Support: Remedy monitors disputes, sends timely email notifications, and provides personalized assistance to help you manage and resolve chargebacks effectively.
- Guaranteed Savings: If Remedy can’t lower your processing fees, they’ll pay you $500—no strings attached.
- PCI Compliance Management: Remedy takes the heavy lifting off your plate by ensuring your business stays compliant with payment security standards.
- No Cancellation Fees: Freedom matters. Remedy allows you to cancel your services anytime without penalties or early termination fees.
- Payment Concierge Service: Their 24/7 customer support team provides personalized assistance whenever you need it.
- Integration Experts: Remedy’s in-house specialists help integrate your e-commerce or software solutions, making setup smooth and stress-free.
- Next-Day Deposits: You can batch transactions as late as 10 PM EST and still receive your funds the next business day, boosting your cash flow and operational agility.
Meet Alex Dimitracopoulos, Founder and CEO
Alex Dimitracopoulos is a seasoned CEO and Founder with a proven track record of success in the financial services, moving and storage, and telecommunications industries. With many years of experience, Alex has developed a unique blend of skills that enable him to drive business growth, build strong relationships, and develop effective strategies.
Throughout his career, Alex has held various leadership positions, including CEO, where he has been responsible for setting the overall vision and direction of the organization. He has a proven ability to lead cross-functional teams, develop and execute business plans, and drive revenue growth through strategic partnerships and innovative solutions.
Alex’s expertise spans sales, sales management, people management, strategic partnerships, product development, operations management, and contract negotiation. He has a deep understanding of the importance of building strong relationships with clients and partners and has developed a reputation for being a trusted advisor and thought leader in his industry.
As a results-driven executive, Alex is known for his ability to drive business results through data-driven decision making and a focus on continuous improvement. He is well-versed in market trends and technologies and is always looking for ways to leverage innovation to stay ahead of the competition.
Alex holds a Bachelor’s degree in Economics, where he developed a strong foundation in financial analysis, economic theory, and business strategy. He is a passionate advocate for professional development and continuous learning, and has completed various courses and certifications in leadership, sales, and marketing.
“We’ve saved companies over $1,000,000 in processing fees while providing unrivaled solutions and support.”
