Tamar Telecommunications Review: According to various studies, even modern customers prefer to call companies directly when they have a problem, and who can blame them? With a phone number to hand, you don’t need to worry about AI interference or being passed from virtual pillar to post – you can simply explain your problem and get a solution there and then.
It’s hardly surprising, then, that phone calls should be a priority for small businesses. But what exactly does a ‘good’ approach to customer calls look like in the modern day? Well, accessibility, speed, and ease all come to mind, and, unfortunately, you could struggle to achieve any of those if you’re running calls off an ancient landline.
Luckily, there is a better way, and it comes in the form of the virtual phone numbers provided by Tamar Telecommunications. By allowing you to easily connect a professional landline number to the device of your choosing, this service stands to provide more call-based ease than most small businesses have ever achieved before. Keep on reading to find out all about it.
What is a Virtual Number?
First things first – what exactly is a virtual number?
While this concept sounds complicated, it really couldn’t be simpler. A virtual number is just a phone number that’s not tied to a physical SIM or landline. Instead, cloud-based virtual numbers use the internet to enable calls via something called Voice over Internet Protocol (VoIP).
The main benefit of a virtual number comes from the fact that it provides a professional landline look to even an on-the-go mobile interaction. This can create a sense of permanence and professionalism that makes you stand out, even if you’re a small business without a fixed permanent address. Other benefits of bringing a virtual number onboard include increased flexibility, ease surrounding remote work, and even additional call features to help your small business stand out, which we’ll get into a little later.
Tamar Telecommunications: Taking Virtual Numbers to the Next Level
So, now you know what a virtual number is, it’s time to get into the details of what Tamar Telecommunications actually do. Because trust us when we say that this go-to provider offers a lot more than just a blanket phone number for you to wrap your business in.
Tamar Telecommunications are on hand to simplify every stage of company calls. For small businesses, this simplification is key, and comes notably from the fact that you won’t need to sign a binding, expensive contract. Instead, you can simply sign up and cancel with 30 days’ notice, allowing you to easily advance your call capabilities without a massive, unrealistic outlay.
And that’s not all. Tamar Telecoms also offer a wide range of features that can help to make small businesses look more professional, including –
- Personalised welcome messages
- Branded voicemails
- Set working hours
- Missed call notifications
- And more
How do you Choose Your Number?
So far, so good, but how exactly do you choose a number? Well, you’ll be glad to hear that Tamar Telecoms have gone above and beyond to ensure numbers that work for absolutely everyone.
You can choose between mobile landlines, 0800 freephone numbers, or 03 numbers that provide a professional edge. You could also just simplify by keeping your own number and asking the team to port it onto the network, a surprisingly easy process that shouldn’t take any longer than 2-3 weeks.
Really, the ‘right’ number for you will depend on a range of unique factors, and the Tamar Telecoms team are always on hand to guide you towards the right option. You can also choose whether you would prefer a number that’s solely for inbound calls or one that can also handle outbound interactions. In either instance, expect to pay no more than £5 a month for this fantastic service.
Number Features That no Small Business Should be Without
We’ve already touched on a few great features you can enjoy with Tamar Telecoms, but that’s not all this company has to offer. In actual fact, there’s a full suite of number features on offer, and each of them could prove transformative to a small company. Just a few features of note include –
- Online control panel: You can manage your business number via an online control panel that provides instant access to a full number breakdown wherever you happen to be. From here, you can listen to voicemails, update call routing, and view general call stats to keep on top of performance.
- Hunt groups: In a small business, you simply can’t guarantee that you’ll always be available to answer the phone. That doesn’t need to be a problem with hunt groups that see calls diverted to different devices if they go unanswered.
- Premium features: Premium customers also benefit from impressive features such as instant voice AI recordings and call whisper which makes it possible to easily foresee who’s calling.
Is There a Catch? The Con of Adjusting to Change
Virtual numbers provide a significant amount of business potential, but it’s also important to note that not everyone will instantly fall in love with this method. If you’ve only used landlines for business calls until now, then there’s an especially high risk that you may feel overwhelmed by this switch.
That’s true of any provider, but the extent of features on offer from Tamar Telecoms could be especially overwhelming for a complete newbie. And, if you’re tied up trying to understand that control panel, you won’t be answering calls like you should.
As it goes, though, this is quite a good problem to have, and there’s a full FAQ section on the website to help you through those adjustment difficulties. Team Tamar is also always on hand to talk you through your switch, and once you get used to things, you’re sure to realise that those customisable features couldn’t actually be easier to navigate.
Conclusion
Call management can often feel like a headache for small businesses, but you can take that pain away with a virtual number from Tamar Telecommunications. Whether you want to look more professional or you’re just keen to reduce the missed calls on your phone log, look no further than the Tamar team today!
