A corporation with a security and safety focus, GATES PCM Integrated Services Pte Ltd, or GPIS provides top-notch services delivered by qualified experts in their industry. It safeguards clients’ interests, both tangible and intangible, across the island of Singapore. Additionally, because of the breadth and comprehensiveness of its solutions, clients can rest easy knowing that every area of their property, people, assets and information will be protected. Protection of buildings and institutions is just one of its services. To boost the staff of its clients, GPIS supplies highly qualified security officers. Additionally, it provides VIP protection services, event security services for clients organising sizable gatherings or galas, and round-the-clock monitoring through an operations and control centre that uses cutting-edge technology to monitor actual events as they happen. It distinguishes itself from the competition by providing security auditing surveys and fully integrated, technological and innovative security systems.
Providing For Client Needs
Providing the best in top-notch security systems and expertise may be summed up as the company’s overarching purpose. In this way, it carefully attends to even the smallest details while efficiently protecting the lives, properties, and information of its clients. Every aspect of its organisational structure, from the bottom to the top of the business, is based on its core principles. By keeping these principles—respect, integrity, dedication, teamwork, and professionalism—each client is certain that they are getting the best service money can buy.
The company’s motto, “always safe, forever secure,” aptly conveys how seriously it takes its obligations to its customers and the community. It is a part of Singapore’s Total Defence Framework, in addition to serving a broad range of clients with whom it has forged bonds of trust and good outcomes. This is a frontline supporting defence service that continuously and persistently works to maintain the safety of its immediate surroundings.
By doing this, it hopes to contribute to the development of a setting where everyone who contracts it “may sleep at ease” in the knowledge that GPIS is looking out for their wellness. Despite being a relatively new business—it was founded in 2011—, GPIS has worked hard to uphold its key principles in a way that exceeds client expectations. It has a stellar reputation, as evidenced by the glowing reviews of private and business clientele who have used its services and come from a variety of industries. For instance, it has offered security and protection options for businesses, homes, commercial complexes, educational institutions, and governmental structures. A specific target market for its VIP services is the high-income consumers who both visit and reside in Singapore.
GPIS’s Strategies
GPIS can provide each client with the attention and dedication that each event or circumstance deserves since its business strategy is customer-focused. This is a component of its service that is regarded uniformly by its wide range of customers, improving its capacity to contextualise its offerings in light of the scenario that is offered to it. This enables it to customise its solutions suitably and be professionally ready for any obstacles the project may bring.
Along with this, its adaptability in both its business model and attitude means that it can keep up with a sector that is constantly updating its technology, standards, and legalities, and GPIS has been vigilant in keeping abreast of such things. Security as a sector is one that is constantly updating its technology, standards, and legalities. It seeks out fresh talent when hiring and makes sure that its officers feel appreciated on the inside. Although GPIS is a young firm, it has already received a number of awards, credits, and high-profile clients, and its growth is expected to continue to trend positively as it dominates its industry.
The Key Is Technology
Because GPIS already has these systems operational and in place, it has taken steps to show potential clients how beneficial they are in practice rather than only in theory or through presentations. This has given GPIS a platform from which to advocate for and show the benefits of technology-integrated security. With currently 4 robots deployed at 4 different locations, the potential to increase the number of robots deployed is on the upward trend.
Additionally, the majority of the residential buildings under GPIS management are equipped with forensic search capabilities and license plate recognition systems that track vehicle access and exit.
Due to the consistency and precision of the novel technology systems implemented, the solutions provided by GPIS and the team minimise the number of “escapees” to nearly zero while also providing a high level of assurance to clients that their properties are safe, secure, and properly protected. As a result, GPIS has a high rate of customer satisfaction and a stellar reputation as a security service provider.
GPIS, The Award Spree
Over the past few years, the GPIS has consistently won accolades for performance and for the integration of technology, as seen below:
- 2018 Singapore Enterprise Medal of Honour: Top 100 Elite & Reliable SMEs
- Security Industry Special Mention Award (2019) from the Singapore Security Industry Awards
- Best Individual Performer: SAFRA Club Excellence Award (2018–2019)
- Best Individual Performer: SAFRA Club Excellence Award (2019/2020)
- Outstanding Physical Security Service Provider (2019): Singapore Business Awards
- Best Security Service Provider (2020): Singapore Business Awards
- IDP Solutions Excellence in Singapore Security Industry Awards (2020)
- Excellence in Job Redesign (2020): Singapore Security Industry Awards
The significant shift towards technology-enabled security has already started and is poised to further increase in 2023. Undoubtedly, a security system with technological integration is the way to go. Due to their recent investments in cutting-edge security platforms and technologies that integrate systems to improve site security, GPIS has already taken the lead in this field.
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